Getting help

Privet provides general information only. These services can help with your own situation. Government services are marked; the others are listed as further help only and are never a source of figures on Privet.

Government services

• ASIC Moneysmart: free government guidance on borrowing, mortgages, managing debt and avoiding scams.
• ASIC professional registers: check credit licences and registered businesses.
• Scamwatch: report scams and learn how to protect yourself.
• Office of the Australian Information Commissioner: privacy rights and complaints.
• Australian Taxation Office: tax debts, payment plans and GST on property.

Further help (non-government)

• Australian Financial Complaints Authority: dispute resolution for complaints about member financial firms.
• National Debt Helpline: free, confidential financial counselling.

Licensed professionals

For advice about your circumstances, speak to the right professional:

• a solicitor for loan documents, security and default (ask for independent legal advice before you sign)
• an accountant or registered tax agent for tax, GST and structures
• a licensed credit adviser or mortgage broker for credit assistance
• a registered valuer for property values
• a quantity surveyor for construction costs.

Our lesson on choosing a professional explains what each one does.

If you are in financial difficulty

Contact your lender early and ask about hardship options. Financial counsellors can help you prepare. Our lesson on financial hardship and complaints explains the process.

Last updated 11 October 2026.

General information only. Privet is not a lender, credit provider or mortgage broker and does not provide financial, credit, legal or tax advice.